ETIQUETTES

Business Etiquette

Powerful First Impression
Make your first 10 words count: “Thank you for taking the time to meet with me”, “It’s a pleasure tofinally meet you Mr. X”, “Denise thank you for your interest in getting together”, “Juan, thank you forsuggesting we meet today”, “It’s great seeing you again”

Tune into others: Making eye contact, always wear a smile·

Your expressions demonstrate the confidence you have in yourself·

Be vibrant, be confident and people will respond positively·

Walk with a purpose·Put some bounce into your step.·

Move with vigor and vitality·Most of us enjoy being around high-energy people·

Be Impeccably Groomed

Keep your hair neat and in a fashion that flatters the shape of your face·

Wear jewelry appropriately to the event and situation·shoes should be well maintained


MEN

Use the one finger test when buying shirts. Make sure a shirt fits properly by placing your indexfinger between the collar and your neck. If there is enough room to slip your finger comfortable into thespace, you are not only assured of an excellent fit, you would also feel less compelled to unbutton the topbutton

Know that most women like to see a little leg, but not when you are wearing trousers. Wear socksthat cover your calves when seated.

WOMEN

Should be aware of poor impression made by hosiery with runners. Always keep an extra pairof stockings with you when going to an important event

Business Greetings and Introduction

Stand up

Make eye contact·

Smile·

Say your name·

Shake hands

MEN

• Don’t wait for a woman to initiate a handshake-Always offer a woman your full hand in a handshake.
• Forget the business of shaking fingers.
• -Avoid my hand over your hand handshake as this could be interpreted as a subtle form of one-upmanship

WOMEN

• Always offer a complete and firm handshakeShake hands with customers and clients, even when you meet them outside the work place-
• Avoid wearing an oversized ring on the right hand it can hinder others from giving you a firmhandshake
• Never stay behind the desk when meeting or greeting someone. When shaking hands, the onlything that should be between the two of you is space-
• Shake hands at both the beginning and at the end of a meeting